Privacy Policy

Effective August 31, 2026

This Privacy Policy explains how Dialr ("Dialr", "we", "us") collects, uses, and protects your information when you use the Dialr messaging app and related services (the "Service"). By using the Service, you agree to this policy.

Information we collect

• Account information. You sign in with your phone number, and we store it. You may add a display name, a username, and a profile photo. You may also add an email address. It is optional, you cannot sign in with it, and its only use is so we can identify you if you write to us after losing access to your phone number.
• Messages and media. To deliver your messages, voice messages, round video notes, photos, videos, files, and stories to their recipients, this content passes through and is stored on our servers until delivered and for as long as your conversations exist. Messages are protected in transit by TLS; they are not end-to-end encrypted, which means we hold them on our servers in a form we could read.
• Calls. Voice and video calls are carried peer-to-peer over WebRTC where possible. We process call signaling and metadata (such as participants and timing) to connect and log calls in your history.
• Device and usage data. We collect a push notification token, app version, and basic technical information needed to deliver notifications and operate the Service.

What other people can see

People you are in a chat with can see your display name, your username, your profile photo, when you were last online, and the phone number you signed in with — that number is how they reached you. Anyone else who finds you through search sees only your name, username, and photo. We never show your email address to another user.

How we use your information

• To provide, maintain, and improve the Service — delivering messages, connecting calls, and syncing your chats across devices.
• To send you push notifications for new messages and calls.
• To keep the Service secure and prevent abuse.

Sharing

We do not sell your personal information. We share information only with service providers that help us operate the Service (for example, hosting and push-notification delivery through Apple and Google), and only as needed to provide the Service, or where required by law.

Data retention and deletion

We keep your information for as long as your account is active. You can delete your account and associated data at any time from within the app (Settings → Account). When you delete your account, your profile, messages we hold, and related data are removed from our active systems.

Your choices

• Control who can reach you by blocking other users.
• Manage notification permissions in your device settings.
• Delete your account and data from within the app.
• Report a message or a person who is abusing the Service; reports reach us directly.
• Ask us what we hold about you, or ask for a copy of it, by writing to the address below.

Security

Data is transmitted over encrypted connections (TLS). While no method of transmission or storage is completely secure, we take reasonable measures to protect your information.

Children

Dialr is not directed to children under 13, and we do not knowingly collect information from them.

Changes

We may update this policy from time to time. Material changes will be reflected on this page with an updated effective date.

Contact

Questions about this policy? Email us at [email protected].